From Vendor to Partner: Using Loyalty to Shift Your Client Dynamics

Every company wants long-term clients, but not every business knows how to build those lasting connections. When you simply deliver a product or service, people see you as a vendor. Clients may switch to a competitor for a small price cut or a faster delivery time. But when you focus on a client loyalty strategy, […]

Tagged Client engagement tacticsClient loyalty strategyCustomer relationship managementVendor to partner transformation